TPAtlanta January Edition   Vol: V   Issue: #57
   » Publisher's Corner
Transaction Processing And The Holiday Season

Calvin D Johnson No, this is not going to be a column about credit cards, shopping or e-commerce during the recent holiday season. I hope that you are up-to-date on what is going on with the economy on your own for now. Or just open your year-end 401K statement to find out!

Christmas always brings about cherished memories, particularly of one's childhood. For me, I seem to think about the toys of my youth, particularly board games and puzzles that I always found fascinating and challenging.

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Calvin D. Johnson, Publisher
publisher@tpatlanta.com
Trans Atlantic Systems, Inc.

   » Editorial
New Methods for Customer Communications

Communications

New channels of electronic communication have been a boon to many industries, opening up sales and marketing opportunities, helping improve customer service and speeding up innovation and collaboration. For Wall Street, however, the benefits of technology such as Twitter have to be weighed against the compliance pains.

Twitter, launched by San Francisco-based Obvious in late 2006 before being spun off, is a cross between an online discussion board and instant messaging system, allowing people to post short updates-capped at 140 characters-on their activities. Users can subscribe to each other's updates, or tweets, and have them sent to their Twitter screens. Some Twitter posters develop armies of followers.

Early adopters, as with most other social media platforms, were primarily teenage girls and the technology obsessed. But usage has spread quickly in recent months-the platform regularly grinds to a halt due to heavy traffic-and Twitter, with its powerful community-creation mechanism, is becoming widespread among groups such as venture capitalists, journalists and stock traders.

Because members select the people they want to follow, Twitter communities are self-organizing. Twitterers can see who the users they follow subscribe to and follow them as well.

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   » Main story
FDIC Announces $114 Million Settlement With Subprime Credit Card Company Charged With Deceptive Credit Card Marketing

Building The Federal Deposit Insurance Corporation (FDIC) announced today a settlement with CompuCredit Corporation, Atlanta, Georgia (CompuCredit), a company charged with deceptive marketing of subprime credit cards with three FDIC-supervised banks in violation of the Federal Trade Commission Act (FTC Act). Two of the banks previously settled with the FDIC.

The settlement will result in an order that will correct the FTC Act violations, and provide restitution of approximately $114 million to consumers in the form of credits for certain fees arising from the deceptive marketing practices. Eligible consumers whose current balances are less than the amount of credits to be applied will receive cash refunds, the aggregate amount of which is estimated to be approximately $3.7 million. All other eligible consumers will receive credits only. No action by consumers is required; eligible consumers will be contacted directly by CompuCredit. The credits and cash refunds will be verified by an independent accounting firm acceptable to the FDIC. The order also includes a civil money penalty (CMP) of $2.4 million.

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   » Earlier this month


Mobile Banking adds new possiblities for risk and fraud

As consumer use of financial mobile-banking services increases, so does the opportunity for financial institution risk and fraud, according to Steve Solberg, senior product manager for fraud at Fortent, a New York-based risk and compliance company.

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WEB 2.0 enters commercial banking arena

Banking customers working with jazzy personal finance tools don't have Web 2.0 all to themselves. Commercial banking customers are in search of, and in some cases already enjoying, some of the "wow" as well.

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Bank IT Spend Will Be Slow and Spotty in 2009

It would not seem to bode well for IT spending in 2009 that State Street, one of the biggest purchasers with a $1.3 billion budget, announced last month it will "materially" limit the budget through cost cuts.

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   » Industry News
Online Payment Site Hijacked by Notorious Crime Gang

Online payment service CheckFree lost control of at least two of its domains during December in an attack that sent customers to servers run by a notorious crime gang believed to be based in Eastern Europe .

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Discover Alleges Morgan Stanley Had Secret Talks with Visa and MasterCard

In a lawsuit filed against Morgan Stanley, card scheme Discover claims that its former parent engaged in secret talks with its rivals, jeopardizing its antitrust case against Visa and Master Card and forcing it to agree to a lower $2.75 billion settlement than it might otherwise have been able to claim.

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Processors Feel Customers' Pain Only Indirectly

The term data processor encompasses a fairly wide range of companies, from payroll processors such as Paychex to prescription drug sales tracker IMS Health . In this article, however, we will focus on two types of processors tied to the financial industry: core processors (or bank technology companies) and credit card processors.

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TPAtlanta is both a digital newsletter dedicated to the Transaction Processing Industry in Atlanta and a networking association for that group. It is brought to you by Trans Atlantic Systems, a company specializing in IT work for the Transaction Processing industry. We believe that a collection of professionals as large as the one concentrated in Atlanta, engaged in Transaction Processing, needs a single source for information dedicated to their industry!

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